Aurelia Blossom

Estimated Delivery Time

Major cities (e.g., Karachi, Lahore, Islamabad): 2–4 working days

Other regions / outside Punjab: 4–5 working days

Delivery Charges

Free Delivery Charges nationwide.

Undelivered or Returned Parcels

If our courier is unable to deliver your parcel, it will be returned to us. Our customer service team will reach out to reschedule the delivery.

In case of no response within 3 days, the order will be canceled and refunded (if prepaid).
Ulborz Return Policy

We want you to love every piece you purchase from Ulborz. However, if something isn’t quite right, we offer a 15-day return policy meaning you have 15 days from the date of delivery to request a return.

Eligibility for Returns

To be eligible for a return:

The item must be in the same condition as received — unworn, unused, and undamaged.

All tags, jewellery cards, and original packaging must be intact.

Proof of purchase (order confirmation or receipt) is required.

Please note that items showing signs of wear, damage, or missing packaging will not be accepted for return.

How to Initiate a Return

To start your return:

Contact us at 📧 Ulborzofficial@gmail.com

You may also message us directly on our official social media pages (@ulborz) or on the contact number provided.

Once your return request is reviewed and approved, we will provide you with return shipping instructions, and issue a return shipping label if applicable.

Items sent back without prior approval will not be accepted.

Refunds

Once we receive and inspect your returned item, you will be notified regarding the approval status of your refund.

If approved, the refund will be processed to your original payment method within 5–7 working days.